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About Approach
About

Approach

A Proven Methodology to Deliver Powerful Business Results

For businesses across New York & Long Island, our IT consultants have proven the success of our technology delivery model to fully realize the outcomes they seek

Whether your business goals are to increase revenue/productivity, reduce costs or mitigate risks, Converged Technology Group will help achieve those outcomes through business-driven, technology-enabled solutions.

In full support of your business requirements, Converged Technology Group's IT consultants leverage a proven lifecycle approach to every project that ensures optimum alignment of technology with business requirements.

lifecycle approach from hardware procurement to ongoing solution optimization

1. Assess Business Needs

Our assessments start with core business requirements, not just IT expectations. By understanding what your organization needs to achieve – whether it's greater productivity, enhanced collaboration, scalability for growth, lower costs – and the current obstacles holding you back, we can craft our technology solutions to account for those challenges and provide a solid platform to reach your goals.

2. Recommend Best-Fit Technology

Once we understand your current and long-term business and technology goals, we carefully craft a comprehensive, detailed design solution that will enable you to effectively reach them. Customized solutions are developed to support your specific availability, reliability, security, scalability and performance requirements.

Inherent in this phase are:

  • Architectural Design
  • Implementation Planning
  • Operational Planning

3. Implement Solutions

An efficient transition to your new technology solution is critical: a smooth and successful implementation will allow you to quickly begin reaping the solution's inherent rewards. We leverage a consistent project implementation methodology to help ensure a seamless transition to your new advanced IT solutions.

The implementation process involves:

  • Project Kickoff
  • Detailed Design and Planning
  • Staging
  • Implementation
  • Cutover(s)
  • FDiS Support
  • Training / Knowledge Transfer
  • Project Close

Our co-managed approach to ongoing support also allows our customers to realize all of the features of on-premise technology with the ease of use and flexibility of a hosted solution. It’s all part of our goal to help our clients get the most value and greatest benefits from their IT investments.

Our Assist360° Managed Services include:

  • 24x7x365 Remote Monitoring
  • SLA-Based Priority Response Services
  • Unlimited IT Help Desk Support
  • Vendor Management
  • Network Optimization Services
  • On-site Support Services

4. Validate the Value

Our focus on value doesn't end once your technology solution is launched. We want to ensure that its value is being maximized in practice over time. The Converged Technology experts perform active follow up to evaluate performance metrics of your implemented solution, confirming areas where goals have been met as well as identifying opportunities to drive even further results.

Are you ready to engage with Converged Technology Group? Contact us today or schedule a consultation to learn how our approach will drive better outcomes for your business.